Shipping & Returns
(Covid-19 Update: 26 Mar) Online orders are still packed, however the courier's are currently only delivering for essential products, please see the the link Covid-19 Updates
Why stop shopping when you can receive FREE SHIPPING?
With a minimum purchase of $12.95 or more
Select "Free shipping over $12.95 New Zealand" option during checkout. Sorry this does not apply to Australian customers.
Shipping option and pickup option will be shown before payment options.
Parcels will be sent using CourierPost and Australia Post
Shipping Destinations & rates:
|New Zealand, Australia, Fiji, Cook Islands, Cocos (Keeling) Islands, French Polynesia, Kiribati, Nauru, New Caledonia, Norfolk Island, Samoa, Solomon Islands, Tokelau, Tonga, Tuvalu, Vanuatu ,Wallis And Futuna|
|Shipping Category||Description||Price (Flat Rate)|
Courier Nationwide (Tracked Including PO box and Rural)
International Air Post - Carried by Australia Post 4-10 Days (Untracked)
International Courier - Carried by Australia Post 3-7 Days (Tracked)
International Air Post - 4-10 Days (Untracked)
Fiji, Cook Islands, Cocos (Keeling) Islands, French Polynesia, Kiribati, Nauru, New Caledonia, Norfolk Island, Samoa, Solomon Islands, Tokelau, Tonga, Tuvalu, Vanuatu ,Wallis And Futuna
Returns and Exchanges:
We guarantee that you will like what you buy if not we offer a 35-Day Return and Exchange policy.
Please inform us within 35 days of the date of purchase if you intend to return/exchange a product.
Shipping costs are non-refundable. Returned item must be in its original/unused condition.
The shipping for the return will also be at the cost of the buyer.
If the items were originally delivered under free shipping, an additional $4 NZD handling fee will be incurred per order, once the product is returned.
The product must be returned first before an exchange.
Please state the items that you would like to exchange for.
Shipping costs are non-refundable. Exchanged item must be in its original/unused condition.
A shipping fee will be issued if the product is to be exchanged and/or re-delivered.
We accept credit cards with Stripe payments, Paypal and direct bank deposits.